Optimoving Worldwide Korea

A significant portion of our household belongings were affected by mold. Additionally, a desk was broken during the move. When we attempted to file an insurance claim, we discovered they were not insured with the company we had agreed upon. Instead, they presented a falsified proof of insurance document. To add insult to injury, they only offered compensation for a fraction of the actual damages.

Failed to communicate the required import documents before we left Korea. Terrible communication/transparency on when the shipping was leaving and very poor customer service by not a) accepting shortcomings and b) not attempting to support/correct failings during the process.

The foreign agent was rude in emails and failed to acknowledge that sending the import documents after we had left the country was a misstep on the company's part.

Professional & experience, give helpful advice. Packing team well timing and efficiency. While other moving company not even communicate until our packing was done.

From the beginning, the company did an excellent job. They gave me a good price, but I particularly liked their representative and the service that the company provided. They were careful and thorough and replaced some of the boxes I used because they said that the boxes didn't look strong enough. My shipment arrived in perfect condition and on time. I highly recommend Optimoving.

Optimove was recommended by other expats teachers who had left Korea and I can see why. [name removed by Sirelo] is professional, caring, honest, and always in contact. They did a great job at everything. I could not be more satisfied. They have free storage, efficient and looked after every aspect of the move. I can't understand why the other moving companies were thousands of dollars more?The next lowest quotation was almost double what Optimove charged. I would recommend Optimove without hesitation and have been extremely happy with the whole experience.