America Transport Logistics & Air Shipping


Average score of 8.0 out of 7 reviews
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America Transport Logistics & Air Shipping
178-7 Singil-dong, Yeongdeungpo
150-844 Seoul
+82 10 9382 2052

About moving company America Transport Logistics & Air Shipping

ATL Air Shipping is an International shipping & logistics service that caters to everyone for relocation, moving domestic for larger volumes, and moving abroad.

Services

International removals
National moving

Associations

America Transport Logistics & Air Shipping is, to our knowledge, not part of any association.


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
National moving

Associations

America Transport Logistics & Air Shipping is, to our knowledge, not part of any association.

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown


There are currently 7 reviews for America Transport Logistics & Air Shipping.
Write a review
No recommendation

Zu teuer und unprofessionell . Hyundai war wesentlich besser, da sie eine Quote abgegeben haben, nachdem sie bei uns waren. Leider habe ich die nicht ausgewählt.

Alle Kleidungsteile zerknittert und schlecht gepackt. Teilweise einfach nur in den Karton geworfen. [Name entfernt von Sirelo] von ATL Air Shipping ist zwar nett, hat aber wenig Ahnung vom Business. Bitte andere FIrma benutzen. Mein Bett wurde beschädigt und da ich den Schaden an den lokalen Dienstleister gemeldet habe, aber nicht an ATL Air Shipping [Name entfernt von Sirelo] bin ich auf dem Schaden sitzengeblieben. Hoffentlich hilft das anderen.

Pros and cons
Gute Englischkenntnisse
Immer am Ball
Schlecht gepackt
Bett beschädigt,aber nicht reguliert
Moved from Seoul (South Korea) to Glasgow (United Kingdom).

Response of

Dear customer, we would like to apologize on behalf of our company to you. Sorry to hear that you are not satisfied with our overseas move. Our representative tried contacting you personally but it looks like you are still not content with the response. As per insurance claims policy, part of the damaged goods during the movement is hard to compensate in full due to the partial coverage plan with our insurance provider. We tried to compensate from our profit margin as much as possible as a valued customer to work things out, but it looks like you refused the offer. Please contact us and we will do our best to assist you! ATL will always try our best to satisfy our clients! Thank you!

Sehr geehrter Kunde, wir möchten uns im Namen unseres Unternehmens bei Ihnen entschuldigen. Es tut uns leid zu hören, dass Sie mit unserem Umzug nach Übersee nicht zufrieden sind. Unser Vertreter hat versucht, Sie persönlich zu kontaktieren, aber anscheinend sind Sie mit der Antwort immer noch nicht zufrieden. Ein Teil der während des Transports beschädigten Waren ist laut Versicherungspolice aufgrund des Teilversicherungsplans bei unserem Versicherer nur schwer vollständig zu kompensieren. Wir haben versucht, so viel wie möglich von unserer Gewinnspanne als geschätzter Kunde zu kompensieren, um die Dinge zu klären, aber es sieht so aus, als hätten Sie das Angebot abgelehnt. Bitte kontaktieren Sie uns und wir werden unser Bestes tun, um Ihnen zu helfen! ATL wird immer unser Bestes geben, um unsere Kunden zufriedenzustellen! Vielen Dank!

Published on:


Recommendation

Excelent service and unlimited facilities provides

Moved from Seoul (South Korea) to Quito (Ecuador).

Recommendation

Moved from Changwon (South Korea) to Osaka (Japan).

Recommendation

Everything was explained well and accurate to a point. There were some unmentioned additional costs.

Pros and cons
Good communication
Quick and professional
Unmentioned costs
Sizing is not accurate
Moved from Gimje-si (South Korea) to Cape Town (South Africa).

Recommendation

Josh Kang kept me informed every step and followed up on any concerns.

Pros and cons
Customer Service
English Language Skills
Moved from Uichang-gu (South Korea) to Mae Nam (Thailand).

Recommendation

I feel that if someone had come to look at my belongings before the move, the quote would have been more accurate. I was however given the cost breakdown, and so knew that I ought to expect to pay more than the quote. The company agreed to match the upgraded services of another company, at no additional charge to earn my business.

Pros and cons
I only had to point and they did it all
Willingness to negotiate
No personal, physical inspection
I had to pay the giraffe truck in cash, separately... even tho they knew it was a service that would be necessary.
Moved from Sacheon-si (South Korea) to Beijing (China).

Recommendation

Too early to rate as the move is in progress

Moved from Seoul (South Korea) to Malabon City (Philippines).

Headquarters

America Transport Logistics & Air Shipping

178-7 Singil-dong, Yeongdeungpo
150-844 Seoul
+82 10 9382 2052

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